Leading when you speak

Last week I talked about “that dirty ‘M’ word” (micromanagement) and the fact that we’re all leaders and need to acknowledge our accountability, and the responsibilities our colleagues have that impact that.

Today I want to go further and talk about one way we can assert ourselves as leaders:

In the way we speak.

I just finished reading “Speaking As a Leader” by Judith Humphrey. My dad (an amazing speaker!) lent it to me. It’s all about how no matter where you are – an elevator, an informal meeting, writing an email, presenting formally, etc. – or who you are (junior, experienced, CEO) – you can present yourself as a leader.

How? It’s about the way you speak. And I don’t mean the words you use or the voice you have (although the book touches on that, too), but the way you share your message.

It uses a simple approach. And I’ll summarize it here:

Introduction: Grabber, Subject, Message, Structure
Body
Conclusion: Restated Message, Call to Action

This approach is scalable, in that it can expand or contract depending on how much time you have, or what kind of format you’re speaking in.

Even in the week since I finished it, it’s been a game-changer. I used it immediately last week in a presentation I shared at an AFP Workshop in Toronto on the combined power of marketing and fundraising.

I don’t want to steal Judith Humphrey’s intellectual property – and I could never do the book justice – but in short it’s about grabbing your audience with something inspiring, powerful, personal, relevant, etc., stating your subject (what are you here to speak about?), stating your message (what’s your argument in regards to the subject?), and then explaining to the audience how you’re going to support that argument (the structure).

I can’t stress the importance of structure enough. You’ve been there: at a presentation and you may be genuinely interested, but you’re a bit bored or tired or distracted and struggling to pay attention.

As a presenter – or a leader – we need to help our audience follow along. We need to say: here’s my point, and here are the three ways I’m going to prove it to you.

They don’t talk about this in the book, but my dad expanded on this part for me; keep going back to that structure. Say, “So now I’m done with my first point, X, and now I’m going to share my second point, Y.” This does a lot to keep people engaged, and when you’re truly leading, it will hammer your points home.

The body of the presentation/talk/phone call/etc. is self-explanatory.

The conclusion is all about bringing people back to the message by restating it. But restating it isn’t enough; what do you want people to do? Finish with direction, action, a rallying cry!

It’s just like donors. Inspire them? Yes. But don’t leave them hanging. Inspire them to act.

I hope this helps you organize your next presentation, meeting, or whatever it might be. Approach it this way and you’ll be doing more than speaking; you’ll be leading.

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Written by Maeve Strathy

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Maeve is the Founder of What Gives Philanthropy and has been working in fundraising for eleven years.
Click here to learn more about Maeve.

Connect with Maeve via:
Twitter | LinkedIn | Email

That Dirty “M” Word: Micromanagement

So I’m back. You know. I said this last week.

But something I want you to know about me being back, is that it’s going to be different this time.

I’ll still blog – and have guest bloggers blog – about all things fundraising and philanthropy.

But I also want to talk about leadership, management, organizational development… all within the fundraising/philanthropy/charity context, of course.

I had the privilege of spending last week with Simone Joyaux. It was truly a privilege. Simone is a powerhouse, a visionary, and very passionate about organizational development.

I’ve always been into leadership and all that, but now I’m particularly charged up about it. So let me share something I learned recently to think about in a new way. Not from Simone, but from Kesheyl van Schilt – the President of the company I work for, Blakely Inc.

Kesheyl is also a powerhouse and a visionary and an incredible leader, fundraiser, mentor, and friend.

Kesheyl and I were talking about leadership. As a Fundraising Strategist at Blakely (think: Account Director at an ad agency), I am not a manager, I have no direct reports, but I am a leader. I’m accountable for my clients, and my colleagues who work with me on client teams.

Kesheyl challenged me to ensure I was always thinking ahead when thinking about clients – asking my colleagues the right questions, anticipating issues, ensuring projects were on track.

I challenged Kesheyl back: “But the teams I work with are so competent! I know my colleagues know what they’re doing and I don’t want to step on their toes. I don’t want to micromanage them.”

Micromanage. Now that’s a term with negative connotations. What do you imagine? A manager breathing down your neck? Undermining your competence? Questioning your work?

That’s what I think about. I don’t want to be that leader. I believe in my colleagues and trust that they’re doing their jobs.

But Kesheyl put it in a different context: “By asking the right questions, you’re not micromanaging. Your colleagues have a lot of different balls in the air, and if they drop them, you’re accountable. By asking the right questions, you’re supporting them. You’re being a leader.”

Ohhhhhhh. Now that sounds different!

So I’ve put the approach to work. When I go into meetings – even if it’s not my meeting to lead – I come in with questions. I ask if my colleagues have everything they need to do what they’re responsible for. Because what they’re responsible for, I’m accountable for.

What do you think? Can you show your colleagues more support without breathing down their necks? If you’re accountable for a program or donor relationships, I’ll bet there’s other people responsible for work that impacts your accountability. Maybe you have direct reports or maybe they’re colleagues on the same level as you, but they’re responsible for the telemarketing portion of your annual program. Or they’re responsible for sending out tax receipts and thank you packages to donors you work with. Are you ensuring they have what they need to do what they do that impacts you?

Think about it! Happy Wednesday!

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Written by Maeve Strathy

20150326_Strathy_Maeve_02
Maeve is the Founder of What Gives Philanthropy and has been working in fundraising for eleven years.
Click here to learn more about Maeve.

Connect with Maeve via:
Twitter | LinkedIn | Email