I recently found out I’m attending the Nonprofit Storytelling Conference this year – arguably the most fun conference I’ve been to – and it’s got me thinking about storytelling.
I don’t have to tell any of you that storytelling is critical to fundraising. But it’s one thing to say it and another thing to put it into action.
I’m fortunate enough to work with a number of clients ranging in size, scope, “industry”, who / what / how they serve, etc. They also range as it relates to their access to content a.k.a. stories.
For hospital foundations I work with, it’s arguably easier – they have a clear process for identifying patients with stories that will be compelling for fundraising purposes, and as long as they have consent, a good interview, and photos, we’ve got ourselves a story.
For healthcare organizations that aren’t hospitals, for example research organizations, they’re more removed from the patients they serve (organization –> researcher –> patient) and therefore it’s a bit harder.
Then there are organizations who have lots of content and stories, but their “voice”, so to speak, doesn’t lend itself to the traditional, tear-jerker, heartstrings-pulling direct marketing we know and love as fundraisers.
Now you could say, “Well they should change their voice!” And in some cases that may be the right thing or an option at all. But for some organizations, that voice – the voice that doesn’t lend itself to the usual DM storytelling – is authentic and right, so we have to tell stories another way.
It was in working with a colleague on a direct mail letter recently that got me thinking about this conundrum. So I asked myself, What’s at the core of storytelling in fundraising?
It’s about connection. The problems that charities are solving are compelling in and of themselves, but it takes a real story to bring it home, and really motivate most people to take action. How can we connect people with the cause in a deeper way?
So how can we do that without your standard patient/beneficiary story? How can we connect the donor/prospective donor to the problem, solution, and their role in it? We have to be creative!
Can we talk about sights, sounds, or smells? Approach it from a sensory perspective to bring the donor in?
What have you tried? What’s worked? What hasn’t? What conundrums are you facing? Share with me in the comments or on Twitter! I can’t wait to hear.
Written by Maeve Strathy
Maeve is the Founder of What Gives and has been working in fundraising for twelve years.
Click here to learn more about Maeve.