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Written by Maeve Strathy
Maeve is the Founder of What Gives Philanthropy and has been working in fundraising for eleven years.
Click here to learn more about Maeve.
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Written by Maeve Strathy
Maeve is the Founder of What Gives Philanthropy and has been working in fundraising for eleven years.
Click here to learn more about Maeve.
I’m a bit obsessed with the people in the photo above. For anyone who doesn’t recognize them, it’s the cast of The West Wing. I’m currently working my way through season 5 of 7 and I just love it.
I couldn’t find the actual quote from the show, but I believe it’s C.J. Cregg, played by Allison Janney, who reflects one episode on the fact that on that day she actually got to accomplish something. What a notion! But I feel that in many workdays, too. I do a lot of work, but am I actually accomplishing anything? It’s not an indication of not working hard enough, but we spend so much time discussing things, following up on things, that how often do we complete things? How often do we get to point to something and say, “I did that for the organization!”? Or, even better, “I did that for the donor!”
I’m writing this post because I had that moment very recently. I met with a donor back in September who had generously started an endowed award at the university. Unfortunately, for a variety of reasons that were no individual’s fault, the award hadn’t been given out to a student last year. Naturally, the donor was unhappy about this, and keen to find out how I was going to rectify the situation. As a result, I was keen to rectify it.
So I worked… I met with people, I followed up on the student award application process, I checked in with the appropriate departments once, twice, and even more times… and guess what happened? The award has been given out this year! And, there were two eligible recipients, so since it hadn’t been awarded last year, it was given to both students this year! I feel so proud. I even had the pleasure a few weeks ago of going out for dinner with the donor and the two recipients. Delivering on our promise to the donor, and giving them the opportunity to see the impact of their generosity in the success of two great students? Priceless.
Some days we actually get to accomplish something. I’m going to work to see if that can become most days.
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Written by Maeve Strathy
Maeve is the Founder of What Gives Philanthropy and has been working in educational fundraising for the past eight years. Click here to learn more about Maeve.
Ideally I would save this blog post for next week, but my sanity relies on routine, so I’ll stick with my regularly scheduled “every other Friday at 10:00 a.m.”.
What’s today’s post about? Well, right at this very moment I am in a session called “Picasso & Edison: Learn how to be both an artist and scientist in today’s fundraising world”, led by Samantha Laprade, CFRE (a.k.a. @GryphonReport). No, I am not blogging in front of her rather than paying attention to her session! I am writing this post from the comfort of my hotel room in Toronto on Thursday at 5:00 pm. I have just attended Day 1 of the 2014 Canadian Higher Education Annual Giving Congress in Toronto a.k.a. #AGCongress14. Yes, it’s me and dozens of other Annual Giving nerds talking about what we do and how we can be excellent at it. I’m in heaven!
So on that note, today’s post is the five most interesting things I learned yesterday on Day 1 of Congress. Here goes…
What a great day Day 1 was. I bet I’m already energized by Day 2 and it’s only 10:00 a.m.
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Written by Maeve Strathy
Maeve is the Founder of What Gives Philanthropy and has been working in educational fundraising for the past seven years. Click here to learn more about Maeve.
From July 30 – August 2nd, we had the pleasure of attending the 27th Annual APRA International Conference in Las Vegas, NV. Nearly 1,000 attendees from multiple aspects of the profession – prospect research, relationship management, prospect management, data analytics, advancement services and fundraising – came together to network and participate in educational workshops. Like the prospect research sponges we are (okay, maybe a little nerdy?) we were eager to gain some knowledge and insights from fellow researchers.
We hope to one day return again to the APRA International Conference, to continue to gain knowledge and strengthen our skills in this field. Until then, we will continue to implement some of the great advice and suggestions to our own portfolios, and strive to practice exceptional research and support to our team.
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Written by Shannon Doherty & Sara Glover
Shannon & Sara are both Prospect Researchers at Wilfrid Laurier University.
Mea culpa. Uncharacteristically I missed one of my scheduled post days for this blog – June 20. Sometimes I pull something together the day of a scheduled post – rather than a well-thought-out post written over a period of time, which I also do – but I always try to write about something I’m working on, inspired by, and/or questions I have for readers (whether they go answered or not). Unfortunately I wasn’t able to do that this time.
Why? Well, on June 20 I was in transit from Helsinki, Finland, as a matter of fact. I went on a two-week vacation there to explore the city and visit one of my best friends in the whole world. Having been decidedly out of the country, I hope you’ll forgive my negligence. (I had a great time, by the way.)
Now that I’m back, I thought I’d use my trip as inspiration for today’s post. I had some great conversations with my friend about universities in Finland vs. Canada. We consider ourselves pretty lucky in Canada with relatively well-subsidized post-secondary education, and we are lucky. However, post-secondary education in Finland is FREE! That’s right – free! Even my Canadian citizen friend gets free education there, rather than the exorbitant fees international students pay here. As he put it, from kindergarten to PhD is free for all!
So how do they do it? I won’t pretend to know all the ins and outs of Finnish government, but clearly they prioritize education. According to this source, the Finnish government guarantees sufficient core funding for universities. That means all basic needs of universities are met. Can you imagine that?
So naturally I asked my friend: do Finnish universities fundraise??? The answer is kind of. One thing they don’t do is ask alumni or students’ parents for money. They do allow philanthropic donations, but they won’t actively solicit individual gifts. At most, they’ll focus their efforts on corporations and foundations.
And when Finnish universities do fundraise, they get more for their efforts! Obviously “sufficient core funding” is huge, but we know more than that is likely needed, at least some of the time. A new Universities Act (2010) shifted the focus of universities’ financial structures more towards outside funding, but the government isn’t neglecting institutions. Instead, it committed to match the basic funding any university collects as private donations at a ratio of 2.5 to 1. Whatever you fundraise, the Finnish government will give you 2.5x that.
What does that mean for alumni? You go to university for free, you’re educated (and in Finland, have a much better chance at a job after you graduate), and your university asks you for nothing in return. I don’t know much about Finnish alumni, but I imagine more positive impressions of your alma mater and potentially higher engagement with the university after graduation.
So is our government failing us? Perhaps. For me, it makes me realize how much better our case for support has to be. Our reality is different and we have to work within this context. I could dream of better government funding, but then again, that could mean I’d be out of a job. Knowing how Finnish education works, at the very least, makes me more sympathetic to our commonly heard objections: “I already paid tuition” or “I’m still paying back student loans”. Our alumni are saying, “What more do you want from me?” And I get it… why weren’t we all just born in Finland?
So if we’re going to have the audacity to ask (because our alumni must feel that way about fundraising sometimes), then we better give them a good reason why they should give.
What do you think??? How do governments like Finland’s make you feel? Depressed, or inspired to work that much harder?
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Written by Maeve Strathy
Maeve is the Founder of What Gives Philanthropy and has been working in educational fundraising for the past seven years. Click here to learn more about Maeve.
I am in program analysis / program planning mode for my Leadership Giving program in my new role, and with that comes a lot of thought and reflection… what is a leadership gift? What makes someone a leadership donor? What needs to happen in order for me to consider moving a donor into major gift territory? I find the process energizing and exciting, but it brings up some tough questions. One of those tough questions is:
Do donors care about giving societies???
As I plan the year ahead for the Leadership Giving program, I’m considering whether it would be effective to create a concrete leadership-level giving society. The thing that makes this consideration tough is whether giving societies only mean something internally and the donor doesn’t really care. Would a giving society strengthen a culture of philanthropy? Would donors who make it in the society care, and really identify as part of that society? Would a society make someone stretch their giving to a new level so that they can be part of something?
When giving societies are effective (because sometimes they really are), why are they effective? Is it when they’re really established and have been around a while? Is it when being at a certain level means certain perks, like invitations to events and/or some kind of tangible benefit like a pin or a special name tag? Does the giving society have to equal some kind of prestige?
If a giving society has to be well-established in order to mean something, then is it in our best interest to start them if it will take such a long time to establish them? Will it be worth the time and resources to push on until, say, the 20-year mark where it starts to mean something?
Or do people care about these things any more? Do giving societies promote giving and/or a culture of philanthropy, or do we just like to think they do? Do we like it internally because we have an easy way to refer to certain levels or giving and certain donors?
Regardless of all this, can we still refer to a group in a specific way in mailings? For example, whether there’s a society or not, can I refer to my donors as leadership donors in a direct mail piece? If they don’t already identify with that label and there’s no concrete giving society, can I still use it to give them a sense of their being special?
What do you think??? Are giving societies worth our time and thought?
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Written by Maeve Strathy
Maeve is the Founder of What Gives Philanthropy and has been working in educational fundraising for the past seven years. Click here to learn more about Maeve.
Do your communications to your donors and prospective donors reflect what they love most about your organization???
My colleague and recent What Gives Philanthropy guest blogger, Kimberly Elworthy, and I were having a conversation about our respective university experiences and how much we had enjoyed them. Both working in alumni relations-esque positions, we went on to discuss whether we felt that the alumni communications we received reflected that experience.
As an educational fundraiser, I know how powerful a tool nostalgia is when engaging alumni in the life of your institution, as well as when soliciting gifts. If an alumnus is going to make a donation, they have to care. We’d like to assume they care because they attended the institution, but can we make that assumption? Perhaps they’re 20+ years removed from their graduation. Assuming they had a great experience, can they still recall that? Or, is their perception of the university based entirely on their alumni experience now? And, if so, does that make their perception of the university positive?
I think these issues apply to whatever fundraising you’re doing. Are you creating a strong brand for your organization? Is that brand based on what’s considered to make up a powerful brand these days, or is it authentic? Hopefully it can be both, but my feelings are that it needs to start out as authentic. The people who are engaged in your organization care about your cause for a reason. To keep them engaged, and to engage more people, they must feel their experience and passion reflected in your branding. Otherwise, that dreaded “institutional voice” will overpower your authenticity, and when you don’t seem authentic, donors get skeptical. Don’t let that happen to you!
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Written by Maeve Strathy
Maeve is the Founder of What Gives Philanthropy and has been working in educational fundraising for the past seven years. Click here to learn more about Maeve.
I haven’t written my own blog post since I started my new job at Wilfrid Laurier University! I’ve been lucky to have three amazing guest bloggers fill in for me over the past… nearly two months! Wow. It worked out well though because I’ve had my plate full with learning the ropes of a new position at a new organization. Plus, one of the things I love about www.whatgivesphilanthropy.com is the range of voices that you get to hear from. Philanthropy and fundraising can be such personal experiences, and so I’ll always emphasize the need for guest bloggers!
That being said, I’m excited to have this opportunity to reflect on my experience so far at Laurier. As I think I’ve mentioned, my position is in Annual Giving, and my portfolio focuses on what we call Leadership Giving at Laurier. It’s sort of the area that sits between the average annual gift and major gifts, which at Laurier start at $25,000. We’ve got these amazingly committed donors who might be giving $1,000 a year, which is such a generous contribution, and so my role is to give them a little more dedicated attention. Perhaps they’ve only ever given in response to direct mail appeals, so I get to meet with them in person, thank them for their giving, hear their story, and sometimes find ways for them to become even more engaged in the life of the institution… maybe through alumni programming, maybe through a new giving opportunity like a scholarship, or maybe just the personal touch of meeting with someone (me!) on an annual basis. It’s a great position to be in!
However, something funny happened about 4-6 weeks into my position: I realized I wasn’t fully-equipped to speak to Laurier’s priorities. I’m an alumna of this institution, I worked for 3.5 years when I was a student in the Annual Giving Call Centre, and I was on the Alumni Association for 2.5 years between graduation and returning to work at this wonderful university. I would’ve thought I was perfectly equipped to speak to the university’s priorities, but I realized I just didn’t have a handle on them like I wanted to. On top of that, unlike our major gift officers, who each focus on a specific faculty/department, I have to speak about all the faculties to some degree or another. Of course, not in great detail, but I just really wanted to have my finger on the pulse of the high-level priorities to a greater degree than I did… which was not really at all.
So, I pulled up my socks and booked meetings with all of the major gift officers in our office, and I’m in the process of sitting down with them all to discuss their faculties’ priorities. My approach has been to learn about the big updates and priorities so that I have an exciting story to tell, but also to find out specific opportunities that would be in my prospects’ capacities, too. So far the exercise has been great, and cultivating strong relationships with the MGOs is never a bad thing, because I have no doubt they will be great supports to me moving forward.
So there you have it! Things are off to a great start, and as each day goes by, I’m feeling more confident and capable in my role. Most importantly, I’m loving it! Fundraising for my alma mater is truly a dream come true!
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Written by Maeve Strathy
Maeve is the Founder of What Gives Philanthropy and has been working in educational fundraising for the past seven years. Click here to learn more about Maeve.
Connect with Maeve via:
Twitter | Facebook | LinkedIn | Email
How could you not know what your alma mater’s annual fund is??? C’mon, it’s so well branded, has massive exposure, and is clearly visible on promo materials and your school’s alumni website. Okay, okay, fine… the annual fund is not really like that.
But, what you should know about the annual fund is that it is arguably the lifeblood of your schools fundraising efforts, not necessarily in terms of actual annual fundraising dollars but more about the vast number of alumni and donors that it cultivates annually.
A big part of the annual fund is students and young grads. These young and new graduates, beaming with pride for both a job well done and an institution that has helped get them there, are at the peak of their affiliation with your school. So… why not wait until they are making six-figure salaries in ten years and then send them an email saying “Hey, remember when you went to [insert school name here], well we are in a fundraising campaign and would love your support”. Survey says…
Working with young grads and students can really validate what we do in annual giving. These are grads who:
You have to engage and educate them while they are at the top of the mountain, because once they start sliding down that slope, it is mighty hard to get them back to the top.
I believe that everyone in a fundraising department should get to go on meetings with new grads, if for no other reason than to feel reinvigorated by the enthusiasm, passion, drive and intellect that they have. Not to mention, the thousands of young grads who are doing absolutely amazing things that we just don’t know about until we meet them.
Introducing annual giving right away when students graduate is the best way to educate. Whether that is:
All of these opportunities need to include some education on annual giving, or a direct opportunity for them to give back. There will surely be new grads that get annoyed or offended (as I may well have myself), as they look at their long OSAP or student loan bills, but it’s not even about the GIVING at this point, it’s about the education.
The best part about the current generation of grads, call them Millennials or Gen-Y’s (of which I consider myself part of… at least for the positives. If anyone asks about the negatives, I claim to be Gen-X), is that what they often really value from their alma mater is:
Most young grads aren’t offended or thrown off by us asking them to support their school and are more likely excited that someone from the school is actually taking the time to come and visit them. Sure, they may choose not to give to your annual fund, but often they just appreciate the update about what is happening on campus and it instils that sense of nostalgia and extends their engagement with your institution in ways that an email just can’t.
More surprisingly, if you have an exciting project to share with them, they often will donate. That first gift should be the start of a lifetime of giving, and it might be $5, $25 or a gift in honour of their graduation such as $20.14, but it’s a huge step in the right direction for developing a lifetime relationship with that alumnus. If you can communicate the value (both to the university and their personal budget) of monthly giving, that will further assist in their continued giving patterns.
I realize this blog post went in a few directions; annual fund, young alumni, and millennials as a generation, but they can be closely tied together. Working in both annual giving and working with young graduates on a daily basis, I am regularly inspired by their passion for the university and the goals and dreams that they have. As a development department, we need to tap into that energy, and educate them on philanthropy and giving back to your institution.
So, you are at the top of that mountain standing beside a young grad… get them to plant that flag in the ground so it’s there forever.
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Written by Ryan Brejak
Ryan is an Alumni Advancement Manager at the University of Guelph, with a focus on engaging and fundraising with young alumni and students. Ryan previously managed the U of G alumni calling program for two years and has an interest in studying leadership and millennials.
I have to admit that this week I didn’t have the ease of inspiration that I usually do for writing my biweekly Friday posts. Lately I’ve been so busy and have been lucky enough to have some incredible guest bloggers come in with their ideas, so when faced with coming up with one of my own… I uncharacteristically faltered. However, I was saved by the fact that every once in a while I save a draft of a blog post on something while it’s fresh on my mind and figure that I’ll post it sometime in the future. That’s why today I’m writing about an event I participated in back in November 2012 at my alma mater, Wilfrid Laurier University: Career Connections.
Career Connections was a combination of a career fair and a networking event: current university students had the opportunity to visit “exhibit tables” hosted by alumni where they could learn about a specific career they were interested in, or network with alumni in diverse occupations to inspire their own career paths. Students were encouraged to ask questions about the alumnus’ current career, industry, and the path they took to get where they are today. We – the alumni – were invited to share advice we have for students interested in pursuing a career in our field. We were also encouraged to bring information about our organization and any other information that might be helpful for students thinking about a career in our industry.
Firstly, I was delighted to be asked to participate. Being that I work in alumni relations, and organize events somewhat like this one, it’s always fun to be on the other side of the event. Secondly, I was so grateful that – especially at a business-focused school like Laurier – the organizers were making an effort to include careers like fundraising, something that isn’t likely to spring into a 4th year student’s head when they’re thinking of what they’ll do after they graduate. Thirdly, I was excited to have the chance to share the joys of my field with soon-to-be university graduates!!!
When I go to events like this, or networking events in general, my mission is simple: truly connect with a few people. I’m not a mingle and small talk kind of girl; I would much rather invest in deep and meaningful conversation with 2-3 people than leave with 15 business cards of faces I can’t recall. So at Career Connections, I didn’t pressure myself to have a line-up at my table, just a few students who I could have some good conversations with. Thankfully, that’s what I’ve got.
I had three students come to my table and really stop to learn about what it is I do. When asked by a student what I love most about my job, I said that every day is different; one day I could be out in Halifax hosting an alumni event, the next day I could be quietly working on a young alumni solicitation letter, and the next I could be calling a major gift prospect.
One student said that he was interested in education, but not in being a teacher. I said educational fundraising is an amazing way to be involved in education if it’s something you’re passionate about; you might not be on the front lines teaching kids, but you’re actively working to raise funds so that the teachers can do what they do with the best resources available.
On the same vein as every day being different, I spoke to another student about how fundraising engages so many different “muscles” in you; there’s lots of opportunities to build and enhance interpersonal skills, many times I find myself using the critical thinking skills I learned in university to analyze fundraising communications materials, and when it comes to making the ask, it’s a great challenge every time! You have to think hard to align the needs of the institution/organization with the passions and interests of the prospect. It’s tough work, but rewarding, and fun!!!
Career Connections was a great experience, and I hope to have more opportunities in the future to share with others the joys of the field I love: fundraising.
Written by Maeve Strathy
Maeve is the Founder of What Gives Philanthropy and has been working in educational fundraising for the past 6 years. Click here to learn more about Maeve.
Connect with Maeve via:
Twitter | Facebook | LinkedIn | Email