You may have noticed a bit of a trend lately of charities “rebranding”. Canadian Diabetes Association is now Diabetes Canada. Heart & Stroke changed its logo and freshened up its visual identity in November of last year. Sick Kids launched their “VS” campaign last year, too. Big charities are bringing new attention to themselves and the important work they do by making a creative splash in the marketplace.
Why? Well, if you’ve been working in fundraising for the last 10 years or longer, you’ve noticed how saturated the Canadian (or any, really) marketplace has become with charities and their messages to Canadians to GIVE! It’s a competitive landscape these days, and in order to stay relevant and reach new audiences and inspire new donors, sometimes a new way to express your “brand” is the way to cut through the noise.
But don’t just jump on the rebranding bandwagon! A new brand or campaign is usually the tip of the iceberg. It’s a big investment for any charity – large or small – to make a big change to its look and name, so you have to give it some serious thought.
Here’s a few things to think about:
Does your brand need a facelift? Heart & Stroke was concerned it was perceived as “your grandmother’s charity” and that it was old-fashioned and not relevant for younger generations. Part of its motivation to rebrand was to modernize its look to reach new audiences. If you’re successfully connecting with donors of all ages, a rebrand may not be for you.
Does your cause need new attention? Diabetes Canada rebranded as much to end the stigma around diabetes as it did to freshen up its look. You may want to rebrand to position the important work you do in a new way, but if you’re feeling good about the way your brand aligns with you’re mission, it may not be the right move.
If you’re trying to reach new audiences, who are they? I did a few interviews on the radio the other day on the topic of charity rebrands, and a lot of the interviewers thought charities were motivated to rebrand in order to get millennials involved in their causes. Fortunately none of them could see me roll my eyes. Remember: millennials are a nut to crack when it comes to fundraising and philanthropy, but they are probably NOT your target audience. It will be a decade at least before millennials make up a meaningful percentage of your donor base, so don’t change your look for them. Think about who you really want to inspire, and make sure any changes you make will speak to them.
What will your donors think? I think that most donors want to see your work funded, and if you can inspire new donors to give more through a rebrand, then your donors may fully support it. But if you run the risk of abandoning your donor base by trying to unnecessarily change your brand, forget it! Don’t let the excitement of a new logo cloud your judgment when it comes to keeping your best supporters close!
So don’t rush into the trend! Make sure you spend time thinking about whether rebranding is right for you. It could be the difference. Just know for sure before you take the plunge!
Written by Maeve Strathy
Maeve is the Founder of What Gives Philanthropy and has been working in fundraising for ten years. Click here to learn more about Maeve.